On Demand Car Service Application
DrMech is your go-to app for all your car service needs. Whether you need a quick oil change, a major repair, or emergency roadside assistance, DrMech connects you with trusted service providers in your area.
KEY FEATURES
These attributes combine to provide an exceptional user experience and create a reliable and convenient for all users.
Real-Time Service Tracking
Track your car service in real-time, from pick-up to drop-off, with live updates on service progress.
Instant Booking & Scheduling
Easily book or schedule a service with a few taps, including emergency repairs, regular maintenance, and detailed inspections.
Service History & Records
Access a comprehensive history of all services performed, including invoices, parts replaced, and technician notes.
5 Days Delivery
Experience the convenience and reliability of our five-day delivery guarantee. Trust us with your packages, and we'll ensure they arrive safely and swiftly. Your satisfaction is our promise.
Features
Dr.MECH application that encompasses various components to provide a seamless experience for all users.
24/7 Roadside Assistance
Get immediate assistance with breakdowns, towing, and on-site repairs anytime, anywhere.
Custom Service Packages
Choose from a variety of service packages tailored to your vehicle’s needs, with options for bundled savings.
Service Management Dashboard
Manage bookings, track service progress, and communicate with customers all in one place.
Inventory & Parts Management
Monitor and manage your inventory, ensuring you have the right parts available for scheduled services.
Performance Analytics & Reports
Access detailed analytics on your services, customer feedback, and financial reports to optimize your business.
Flexible Payment Processing
Offer multiple payment options, including credit/debit cards, digital wallets, and installment plans, with easy invoicing.
Partner Support & Training
Access a dedicated support team and training resources to help you improve service quality and expand your business.
In-App Chat with Technicians
Customers can directly chat with service technicians through the app, allowing for real-time communication, updates, and clarification of any service-related questions.
Eco-Friendly Service Options
Customers can opt for eco-friendly service options, such as using environmentally-friendly products or selecting partners who prioritize sustainable practices.
All in 5 Easy Steps
Discover how each step in our application's flow contributes to a seamless experience.
Sign Up & Profile Setup
Customers create an account, enter vehicle details, and set preferences for services. Partners register their business, set up service offerings, and configure payment options.
Book or Schedule a Service
Customers browse available services, choose their desired service, and select a convenient time for the appointment. Partners receive booking notifications and confirm the service request.
Service Execution & Tracking
Customers track the progress of their service in real-time, receiving updates on each stage. Partners perform the service, updating the app with progress and any additional recommendations.
Payment & Feedback
Customers review the completed service, make payments through the app, and provide feedback on their experience. Partners receive payment directly, view customer feedback, and resolve any issues if necessary.
Service History & Follow-Up
Customers access a detailed record of all past services, with reminders for future maintenance. Partners use service history to follow up with customers for future services and build long-term relationships.
Advanced Technologies
Technologies are used in the innovations and scientific advancements that push the boundaries of what is currently possible.
App Screens
Available on iOS and Android
This means that the app is designed to work seamlessly across both iOS and Android platforms
Frequently Asked
FAQ's Advantages or benefits of the topic to help users understand why it's important or valuable.
What types of services can I schedule through the app?
You can schedule various services, including routine maintenance, repairs, inspections, tire changes, and 24/7 emergency roadside assistance.
What payment methods are accepted?
We accept all major credit and debit cards, digital wallets, and bank transfers. You can securely pay through the app once the service is completed.
How do I handle customer complaints or disputes?
If a customer raises a complaint, you’ll be notified through the app. You can respond directly to resolve the issue, and our support team is available to assist if needed.
hat are the requirements for maintaining a high rating on DrMech?
Consistently provide high-quality service, communicate clearly with customers, and ensure timely completion of jobs. Positive feedback from customers will help maintain a high rating.
